Shipping policy

We aim to get your order to you as quickly and safely as possible. Once your order has been placed and payment confirmed, your items are prepared for dispatch and shipped to the address provided at checkout.

Processing Times

Orders are typically processed within 1–3 business days. You will receive a confirmation email with tracking details once your order has been dispatched.

Delivery Estimates

All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Title and risk of loss pass to you once the order is handed to the carrier.

Shipping Costs

Applicable shipping costs are calculated and displayed at checkout before you complete your purchase. Any duties, taxes, or customs charges for international orders are the responsibility of the recipient.

Damaged or Lost Shipments

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if the wrong item was delivered so that we can evaluate the issue and make it right.

Contact

For any questions about your shipment, please contact us at info@highenddubai.ae.

High End dxb L.L.C - FZ
Trading as: High End Dubai
Email: info@highenddubai.ae
Address: Dubai Supreme Court Complex, Unit 313, Umm Hurair 2, Dubai, United Arab Emirates Phone: +971 4 399 0978
Trade Number: 2537045.01
VAT Number: 105178261100003